End-to-end Healthcare Operations Platform

Healthcare operations, intelligently managed.

Healther unifies patient management, staff deployment, KAM coordination, finance, and HR into one elegant platform — built for modern home healthcare operations.

142

Active Duties

18

Pending Requests

31

Staff on Bench

₹12.4L

Monthly Revenue

89

Check-ins Done

15 pending

23

Invoices Pending

₹3.2L outstanding

47

Candidates in Pipeline

8 stages

6

Healthcare Specializations

7

Microservices

5+

User Portals

12

Tasks per Service Type

Real-time

Live Event Streaming

End-to-end

Operations Coverage

Everything your operation needs

Nine integrated modules that cover every aspect of home healthcare management — from patient intake to staff payroll.

Operations Dashboard

Live duty tracker with check-in/check-out monitoring, service request queue, and daily staff deployment overview.

  • Active duty monitoring
  • Check-in/out tracking
  • Service request queue
  • Today's overview

Patient Management

End-to-end patient lifecycle from registration requests through approval, service assignment, and duty completion.

  • Registration approval workflow
  • Patient portal access
  • Service history tracking
  • City-based KAM routing

Staff Management

Comprehensive staff directory with attendance, bench tracking, document management, and profile photo uploads.

  • Staff directory
  • Attendance records
  • Bench availability
  • Document uploads

Finance & Billing

Full financial suite covering invoices, salary processing, bridge sheet reconciliation, and revenue forecasting.

  • Client invoicing
  • Salary management
  • Bridge sheet
  • Revenue forecast

HR & Recruitment

Kanban-style recruitment pipeline from sourcing through hiring, with employee directory and referral bonus tracking.

  • 8-stage Kanban pipeline
  • Employee directory
  • Referral bonuses
  • Blacklist management

KAM Management

Key Account Manager directory with travel booking, accommodation management, and city coverage assignment.

  • KAM directory
  • Travel management
  • Accommodation tracking
  • City coverage mapping

Real-time Notifications

Server-Sent Events (SSE) push live updates across all dashboards the moment duty, billing, or request states change.

  • SSE event streaming
  • Live dashboard refresh
  • Instant status updates
  • NATS JetStream support

Service Catalog

Database-backed service catalog with custom task checklists per specialization, fully manageable from the admin panel.

  • DB-backed catalog
  • Custom task checklists
  • Service activation controls
  • Sequence management

Admin & Audit

Role-based access control with full audit logging, user management, multi-role assignment, and system settings.

  • Role-based permissions
  • Audit trail
  • Multi-role users
  • System configuration

Six healthcare specializations

Each specialization comes with a curated 12-task checklist — patients select what they need, staff execute with precision.

GDA

General Duty Assistant

HygieneNutritionMobilitySkin CareEnvironmentMonitoring

12 curated tasks per duty

ANM

Auxiliary Nurse Midwife

MonitoringMedicationWound CareHygieneClinicalReporting

12 curated tasks per duty

GNM

General Nursing & Midwifery

AssessmentClinicalMedicationWound CareEducationCoordination

12 curated tasks per duty

BSC

B.Sc Nurse

MonitoringMedicationClinicalPlanningSafetyEducation

12 curated tasks per duty

PHYSIO

Physiotherapy

AssessmentExerciseMobilityTherapyRehabilitationPain

12 curated tasks per duty

BABY

Baby Care

FeedingHygieneWound CareMonitoringDevelopmentPreventive

12 curated tasks per duty

From request to invoice — automated

A fully coordinated workflow that connects patients, KAMs, field staff, and the finance team without manual hand-offs.

1

Patient Registers

Patient submits a registration request with name, phone, and city. Ops team reviews and approves — automatically creating their portal account.

2

Service Requested

Patient selects a service type and custom task checklist from their portal. The system auto-routes the request to the correct KAM based on city mapping.

3

KAM Coordinates

KAM reviews the request, shares staff profiles with clients, gets confirmation, then creates the duty assignment for the selected staff member.

4

Staff Deployed

Staff checks in via GPS, completes the patient's task checklist, and checks out — all logged in real time with timestamps.

5

Invoice Generated

Finance team generates client invoices from completed duties, tracks payments, and processes staff salary. Bridge sheet reconciles everything monthly.

Purpose-built portals for every stakeholder

Each role gets a tailored experience — no clutter, no confusion. The right tools for the right people.

Operations Portal

For Ops Managers & KAMs

  • Live duty tracker & assignment
  • Service request queue management
  • Patient registration approvals
  • Bench staff visibility
  • Client & agreement management
  • Escalation handling
  • Service feedback review

Patient Portal

For Patients

  • Mobile-first bottom navigation
  • Submit service requests with task selection
  • View duty history
  • Track invoice status
  • OTP-based secure login
  • Service type & task selection
  • Real-time request tracking

Staff Portal

For Field Healthcare Staff

  • Daily check-in / check-out (GPS)
  • Patient-requested task checklist
  • Duty history & records
  • Salary slip download (PDF)
  • Profile management
  • Star-highlighted patient tasks
  • Notes & clinical annotations

Vendor Portal

For Vendor Partners

  • Request service on behalf of clients
  • View service history
  • Track invoice status
  • Vendor-flagged case management
  • Simplified mobile interface
Finance Suite

Full financial visibility, zero guesswork

From client invoice generation to staff salary processing and monthly reconciliation — every rupee is tracked with precision using decimal-safe arithmetic.

Decimal.js financial math — no float rounding errors
Inline invoice editing with override fields
PDF salary slips downloadable by staff
OVERDUE detection with lazy evaluation
Two-step salary review before payment

Client Invoices

Generate, track, and manage invoices per client with inline edit mode and OVERDUE auto-detection.

Salary Processing

Staff salary records with advances, PDF slip generation, and two-step review before payment.

Bridge Sheet

Monthly reconciliation sheet linking duties to billing, ensuring zero revenue leakage.

Revenue Forecast

Forward-looking revenue projections based on active duties and billing cycles.

Receipts & Payments

Track all incoming receipts and outgoing payments with full audit history.

Revenue by Client

Client-segmented revenue view with duty-level drill-down and profit margin visibility.

HR & Recruitment

A talent pipeline built for healthcare

8-stage Kanban recruitment board from sourcing to hiring, with employee directory, referral bonuses, and blacklist enforcement.

New
Sourced
1st Round
Selected (1st)
2nd Round
Selected
Under Review
Hired ✓

Employee Directory

Full staff directory with profile photos, documents, specialization, and current deployment status.

Referral Bonuses

Track and pay referral bonuses when referred candidates are successfully hired.

Blacklist Management

Maintain a blacklist of unsuitable candidates with reason codes — prevents accidental re-hiring.

KAM Directory

Central KAM profiles with contact info and city assignments

City Coverage

DB-driven city mapping — no hardcoded lists. Manage per KAM from admin panel.

Travel Management

Log and track KAM travel bookings with accommodation coordination.

Accommodation

Track KAM accommodation records with check-in/out dates and costs.

KAM Management

Field coordinators, fully managed

Key Account Managers are the bridge between clients and healthcare delivery. Healther gives them their own workspace — and gives ops teams full visibility into their activities.

Auto-route service requests to the right KAM by city
KAM-scoped data view with permission-based bypass
Staff profile sharing with clients for approval
Confirmation tracking for duty creation readiness
Escalation and feedback management per KAM
Real-time Intelligence

Your dashboard stays live — always

Server-Sent Events push instant updates to every dashboard the moment anything changes — no polling, no refreshes.

patient.created

New Patient

duty.checked_in

Staff Check-in

service_request.new

New Request

duty.completed

Duty Complete

escalation.new

Escalation Raised

feedback.submitted

Feedback In

registration.new

Registration

agreement.signed

Agreement Signed

Security & Compliance

Built secure from the ground up

Healthcare data demands the highest security standards. Every layer of Healther is designed with defence-in-depth.

JWT Authentication

Auth-service issues signed tokens; all services verify independently — secrets never leave auth-service.

Role-Based Permissions

Granular permission flags (kam:manage, services:view, manage_patients) control every feature independently.

CSRF Origin Guard

csrfOriginGuard middleware blocks state-changing requests from unknown origins on every service.

OTP Login

Patients and staff authenticate via SMS OTP through MSG91 — no passwords stored for end users.

Full Audit Trail

Every admin action is logged with user, timestamp, and change details — searchable from the audit panel.

Rate Limiting

express-rate-limit on auth-service prevents brute-force attacks on OTP and login endpoints.

Staff Portal

Staff in the field, never out of sight

Field staff get a dedicated mobile-first portal for daily check-ins, task execution, salary access, and profile management — all accessible from a smartphone.

GPS-verified check-in with timestamp
Checkout logged automatically at duty end
Patient-requested tasks highlighted in purple with ⭐
PDF salary slips downloadable on-demand
Full duty history with service breakdowns
Patient notes surfaced as clinical callouts

Today's Check-in Status

12 active duties

Live

Priya Sharma

R. Mehta · GNM

08:14

Anita Kumari

S. Iyer · GDA

08:52

Ravi Kumar

P. Joshi · ANM

Not checked in

Deepa Nair

M. Patel · BSC

09:30 → 17:20

Ready to transform your healthcare operations?

Get started with Healther today — one platform for your entire home healthcare operation.

Contact Us

hello@healther.in